Straightforward terms for working together.

By using this website, you agree to these terms. Project services begin only under a written agreement accepted by Integr8e and the client. If documents conflict, the signed statement of work or services agreement takes priority, followed by its incorporated schedules and these terms.

You may use this website for lawful business information and enquiries. You must not attempt unauthorised access, interfere with availability, introduce malicious code, scrape in a way that harms the service, misrepresent an affiliation, or use content in violation of intellectual-property or privacy rights. We may restrict abusive access.

A proposal or statement of work defines deliverables, assumptions, exclusions, schedule, fees, acceptance, and dependencies. Estimates are based on information available at the time. Clients must provide timely decisions, access, content, credentials, lawful data, and qualified reviewers. Delayed or incomplete inputs may affect delivery dates and cost.

Either party may request a scope change. A change takes effect only when documented in writing by authorised representatives. We may pause affected work until revised fees, timing, and assumptions are agreed. Backlog priorities may be adjusted within an unchanged budget through the agreed delivery process.

Fees and payment milestones appear in signed project documents. Unless stated otherwise, invoices are due within 14 days and exclude applicable taxes. Undisputed late balances may accrue the lower of 1.5% per month or the maximum amount allowed by law. Integr8e may suspend work after reasonable notice if an undisputed invoice remains overdue. Deposits, reserved capacity, and completed work are non-refundable except where an agreement or law requires otherwise.

After full payment, the client owns the custom source code, designs, and documentation expressly identified as client deliverables, unless the signed agreement states a different ownership or licence model. Integr8e retains its pre-existing materials, methods, general skills and knowledge, templates, tools, and reusable components.

Where retained Integr8e material is embedded in a paid deliverable, the client receives a perpetual licence to use it as needed to operate and maintain that deliverable. Third-party and open-source materials remain subject to their own licences. Clients warrant that materials they supply may lawfully be used.

Acceptance procedures and any defect-remedy period are defined in the project agreement. We warrant that services will be performed with reasonable professional care. Because software depends on changing platforms, providers, data, and client environments, uninterrupted or error-free operation is not guaranteed.

Except for express written warranties and to the extent permitted by law, services and deliverables are provided “as is.” Maintenance, hosting, security monitoring, content updates, and third-party fees are included only when expressly stated.

Projects may integrate third-party platforms, APIs, hosting, open-source packages, automation, or AI models. Those services are governed by their providers and may change, fail, or impose separate fees and terms. AI output can be incomplete or inaccurate and requires review appropriate to the use case. Clients remain responsible for decisions made using their systems and for lawful deployment in their industries.

Each party must protect non-public information received from the other and use it only for the relationship. Specific confidentiality, security, processing, and breach obligations may be included in a mutual NDA, services agreement, or data-processing addendum. Each party is responsible for laws applicable to its role and data.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential damages, or lost profits, revenue, goodwill, or data. Except for payment obligations, misuse of intellectual property, breach of confidentiality, fraud, wilful misconduct, or liability that cannot legally be limited, each party's aggregate liability is limited to fees paid or payable for the affected services during the six months before the event giving rise to the claim.

Termination rights are defined in the signed agreement. Unless otherwise agreed, the client must pay for work performed, approved commitments, and non-cancellable costs through the effective termination date. On request and payment, Integr8e will provide completed work in its then-current state. Terms concerning payment, ownership, confidentiality, disclaimers, liability, and disputes survive termination.

Integr8e will not publish a client logo, confidential project detail, case study, testimonial, or result metric without permission. General experience and knowledge that do not identify the client may be reused.

Governing law, venue, and dispute procedures are specified in the signed client agreement. If no signed agreement applies, the laws and courts of the jurisdiction in which Integr8e's contracting entity is registered govern, without regard to conflict-of-law rules. The parties will first try in good faith to resolve a dispute through senior representatives.

Neither party is liable for delay caused by events beyond reasonable control. Neither party may assign a project agreement without consent, except in connection with a merger or sale of substantially all relevant assets. If a provision is unenforceable, the remainder stays effective. Failure to enforce a provision is not a waiver. Electronic acceptance and signatures are valid.

Integr8e may update these website terms prospectively. The effective date identifies the current version. Changes to an active project require the process in its signed agreement. Questions can be sent to hello@integr8e.com.