API & Systems Integration

API integration services connect two or more systems—such as a CRM, ERP, payment platform, or internal tool—so data and actions flow between them automatically. Integr8e designs and builds these connections using REST, GraphQL, or webhook APIs, with the authentication, error handling, and monitoring needed to keep them reliable in production.

Integr8e can connect CRM, ERP, payment, identity, analytics, communication, content, and specialist business systems through supported APIs, webhooks, queues, or a controlled integration layer, including legacy systems that lack a modern API.

Point-to-point integration connects two systems directly and is simplest for a small number of connections. Middleware, or an integration layer, sits between multiple systems and centralises data mapping, error handling, and monitoring—usually the better choice once you're connecting more than two or three systems. We recommend the approach based on your actual system count and complexity, not by default.

Cost depends on the number of systems, data complexity, authentication requirements, and how much error handling and monitoring the integration needs. Integr8e scopes the systems and data flows first and provides a phased estimate with clear assumptions rather than a generic day rate.

A single, well-documented API integration can take one to three weeks. Projects connecting several systems, handling complex data mapping, or integrating undocumented legacy systems take longer. Integr8e confirms timing after mapping the systems and data involved.

Yes. Legacy or undocumented systems can often be integrated through database-level access, file exports, or a middleware adapter, though these approaches carry more risk than a native API. We assess the safest available option before recommending one.

We build retries, idempotency, and reconciliation into each integration, then add monitoring and alerting so failed syncs are caught quickly rather than silently dropping data. Ongoing support can include monitoring, incident response, and updates as connected systems change their APIs.

Both, depending on the requirement. Low-complexity or lower-volume integrations can use n8n, Make, or Zapier for speed and lower cost. Higher-volume, higher-complexity, or security-sensitive integrations are usually better served by a custom-built integration layer under your control.

Integrations use the authentication method the target system requires—OAuth, API keys, or signed webhooks—with credentials stored in a managed secrets service, least-privilege access scopes, and encrypted data in transit. Sensitive data flows are scoped to only what each integration needs.

Ownership and licensing are defined in the engagement agreement before delivery begins. We provide maintainable source code, data mapping documentation, and monitoring configuration for the agreed scope so your team can operate and extend the integrations without hidden technical dependency.